Quality Products Matter
Dental Technology takes great pride with the products that we offer and the vendors that we use. We have spent years developing relationships with these vendors and in return our vendors help us when problems arise, many times goes well beyond what is written in the agreements to make sure our clients are well taken care of.
Our main vendor is Dell Corporation. Dell has been a vendor for DTG long before DTG was founded. We regularly travel to Round Rock Tx (Dell's corporate campus) to get insights on what is in development, and where the PC market is going. It is no secret that Dell is a large company. Dell provides almost all of the computers for government agencies, and the vast majority of fortune 100 companies. Dental Technology Group, Inc is an Enterprise Certified Partner for Dell. What this means for you is that we can provide better pricing than you could by going directly to Dell.
All products that we sell that have a Dell logo are:
- NEW, not refurbished, reused, or returned products.
- All products are commercial grade; not retail store PCs that seem to have problems everywhere.
- All products come with at LEAST a 3 year warranty, with many having LIFETIME warranties.
- Available 4 hour ONSITE warranty. If we cannot get to one of our clients to replace a part, Dell can have a technician onsite within 4 hours, and work directly with us to make sure everything is back to the way it was before there was trouble.
You can't be a computer services group without using Microsoft. From Microsoft Office, to Windows 10 and from Microsoft Server 2012r2 to Microsoft Exchange, Microsoft runs your computer network. All of our technicians have contacts at Microsoft, and 24x7 support if needed for any problem that might be encountered. Of course all of our technicians are also certified in Microsoft products that we offer. If you are looking for a solution, Microsoft has an option, and DTG can implement it.
Cisco-Meraki is another one of our vendors. Security is an everyday challenge in the computer world, and since 2007 DTG has been using Cisco and Cisco-Meraki devices for firewall and security solutions. Cisco is the most well known name with firewalls, routers, and related appliances. Recently we have migrated to the Meraki line for our DataCenter and our DRS solutions (Data Replication Service.) All Meraki devices exceed HIPAA, and PCI-DSS compliance. We are able to setup secure VPN tunneling from any location, HIPAA compliant WIFI, guest WIFI, and it's all backed by Cisco. Don't choose a second class solution when security and compliance are now ranked the #1 concern of all businesses.
Dental Technology Group, Inc recently became a partner with Samsung. While most people are familiar with their HDTV's and mobile phones; the Samsung Commerical line-up provides solutions geared for your practice. The commercial HDTV, and Commercial Display solutions provide multi-year warranties that include onsite replacement if one should fail. These commercial displays are designed and built for use in a business, and not for home. This advantage alone allows for better longevity and more flexibility compared to other manufacturers. Samsung also have a line of digital displays that allow for advertisement along with entertainment.
Ergotron is based in St Paul MN, and provide mounting solutions for many of the hospitals around the nation. The Ergotron product line is very extensive and very flexible, allowing us to find a mounting solution that can any request we get. While there are other vendors that also provide these solutions, Erogtron is typically the cheapest, most durable, and most flexible.
Panasonic provides the phone and surveilence camera products that DTG offers. Panasonic is big on small business. They offer small to mid-size businesses like yours completely customizable and scalable communications solutions that are reliable, affordable and flexible, allowing you to be more responsive to your customers and to quickly and effectively adapt to changes and challenges in the marketplace. After all, when it's your business, there's nothing small about it.
Russound is a company that provides in-office audio systems. Russound is made for the business environment. They make great sounding systems, and have the flexibility to add or change the system for the way you want it to work. From a basic system to a whole office system with keypads in each room, there is a solution that will fit your budget, and your needs.
As you can tell we rigorously test our vendors. Here are some of the other vendors we work with: Remotelite, Lighthouse360, SmileReminders, DemandForce, Apple, Onkyo, Toshiba, PBHS, Broadwave, etc.